Ever hear of “A.Word.A.Day” with Anu Garg? I hadn’t. Until a friend recently shared with me that day’s word. She said, “this one’s all about you!” The word?
It’s a perfect word for fundraisers, because it’s precisely what you must do – a skill you absolutely must have – if you’re to succeed with sustainable fundraising.
It means the ability to hear what is in people’s hearts and minds.
It’s a lot like clairvoyance, but it brings in the audience perception. It’s the ability to “hear” what is inaudible — by getting a read on what folks are thinking and feeling on the inside. Despite what they may reveal on the outside.
Guess who is good at this?Continue Reading
I’m about to clairify a subtle but very important point about what motivates philanthropic giving. After all, that’s what the “Clairification” blog is all about.
It’s often said that people give to people. So true.
But people are funny.
People will often give more to people who show them the pain that can be avoided through their gift rather than the people who show them the good that can be gained.
Seems counter-intuitive, right?
Absolutely. So here’s a little reminder that people don’t always behave as you might intuitively believe they would. Which is why fundraising is part art and part science. And here’s something we know from the research:
Fear of loss weighs heavier than hope of gainContinue Reading
How did your #GivingTuesday go? I’m hoping it was a great success from your perspective, but what about your donor’s perspective? What can you do to assure your donors feel like the heroes they are for making your mission possible?
Right off the bat, make sure you have a robust gratitude program in place. Thank them. Then thank them again. All through the year. The more consistently you practice gratitude, the better. If you don’t have a documented donor acknowledgment program in place, now’s the time to begin.
Whatever you do, don’t just stuff your “#GivingTuesday donors into your database, send out automated receipts, smack your lips and count up the results to report to your board. Really, truly make sure these folks feel thanked for having done something selfless and special.
Then, next year…Continue Reading
In my last post, #Giving Tuesday, Win or Lose Day? You’re in Control I talked about the origins of the day and all the good intentions that went into its creation. Yet I’ve heard from many, many nonprofits that they just don’t have the bandwidth to develop and promote one more fundraising initiative during this very busy time of year. I’ve been there, and I empathize.
Sometimes the newest bells and whistles are simply a lot of sound and fury, signifying nothing in the end. But rather than reject the notion of #GivingTuesday out of hand, I began to wonder if there were ways to jump on the bandwagon without cannibalizing other types of year-end fundraising. Or without burning out staff and volunteers. Or without confusing donors who feel like they’re being asked for this, that and every such thing.
I noted that I love the idea of using #GivingTuesday to celebrate and thank our donors. We don’t thank our supporters nearly enough, so why not have a day dedicated to donor love?
I think there’s a way to make #GivingTuesday about both giving and getting. And I promised to share an example with you in my last post.Continue Reading
Giving Tuesday. What’s it all about? Read about the origins here. It’s one of those things that sounds good on paper, but in actual implementation it can be less than ideal. Why? Because it comes right smack dab in the middle of most folks annual campaigns. So there’s often little time to do it right. And it can cannibalize other fundraising efforts.Continue Reading