6 Keys to Rock Thank You Calls and Retain More Donors

How to make donor thank you calls and keep more donors!

Thanks so much for your gift. It really means a lot!

 

You’ve got to make donor retention more of a priority. It’s one of the top five things your nonprofit must do to survive and thrive in today’s competitive nonprofit marketplace.

Research shows the average nonprofit in the U.S. loses 79% of donors after the first gift!!!!!

To make matters worse, the probability that a donor will make five consecutive gifts is only 10-15%. These numbers are just not sustainable for most organizations. By the time you’ve added a new donor most of your previous new donors are out the door.

Allow that to sink in a moment.

Do you know what your donor retention rate is? If you do, there’s hope for you to improve it. Read on. If you don’t, you don’t even know there’s something that needs fixing!Continue Reading

The Meaning of Philanthropy, Not Fundraising – Part 2

The meaning of Culture of Philanthropy

Get on the path to philanthropy, not fundraising

 

In Part 1 I laid out why philanthropy inspires, and fundraising tires.

Fundraising must be done, of course, but there’s something about how it’s been practiced in the past that turns too many people off.  It’s been connoted as being all about money, when really it’s all about valued outcomes.

These valued outcomes are shared by many who support the cause – donors and non-donors.  Employees and volunteers. Development departments and program departments. Major gifts staff and annual giving staff. All these folks have a collective stake in the nonprofit’s survival.Continue Reading

The Meaning of Philanthropy, Not Fundraising – Part 1

The meaning of Culture of Philanthropy

Get on the path to philanthropy, not fundraising

 

I wish I’d told my younger self “you’re right!  Stick with it; don’t get distracted. Stay the course.

Here’s what I’m talking about: Philanthropy, not fundraising.

This has been the tagline for my business and blog since I began Clairification in 2011. It grew naturally out of my experiences working as a frontline development director for 30 years. I’ve always insisted that no single person could possibly receive credit for a donation.  “Donors don’t give because of development staff,” I’d tell program staff.  “They give because of the great work you do!Continue Reading

10 Ways to Get More Donors for Your Nonprofit – Part 2

10 ways to get more donors for your nonprofit using principles of psychologyIn Part 1 of this article I encouraged you to make this the year you begin to study psychology and apply it more to your integrated development (marketing and fundraising) strategy. I shared with you an infographic developed by marketing strategist Gregory Ciotti that some of the psychology underlying human behavior. Because there’s a lot for nonprofits to learn and apply, I’m taking you through them one by one.  Today let’s complete the Top 10 list.Continue Reading

10 Ways to Get More Donors for Your Nonprofit – Part 1

10 ways to get more donors for your nonprofit using principles of psychologyToday’s focus is on donor retention, as our year-long “Dive the Five” virtual course continues!  In fact, you can use the principles you learn here for donor acquisition as well. In for-profit parlance, we’ll be discussing how to “convert customers.”  In non-profit parlance it’s all about turning prospects into donors and donors into repeat donors.

I encourage you to make this the year you begin to study psychology and apply it more to your integrated development (marketing and fundraising) strategy. Continue Reading

10 Secrets to Help any Nonprofit Rock Mobile Fundraising

10 Secrets to Help Any Nonprofit Rock Mobile FundraisingHuman beings have always been social animals. The digital revolution has simply made electronic media (email, the internet and social media) our ‘go-to’ place to socialize and connect with our fellow humans.”

This sentiment that Claire crafted really spoke to me as I was reading her article the other day.

It’s a deep truth. We are social beings. We’re also incredibly mobile now, though.

Ironically, even though we’re constantly on the go, we are the most connected we’ve ever been. Continue Reading

How to Fundraise like it’s Yesterday, Today and Tomorrow

How to Fundraise Like it's Yesterday, Today, and TomorrowTwo good posts recently at re: charity (Brady Josephson) and Future Fundraising Now (Jeff Brooks) about what charities should do today to prepare for tomorrow. Both embrace a quote from Jeff Bezos:

I very frequently get the question: ‘What’s going to change in the next 10 years?’ I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important of the two — because you can build a business strategy around the things that are stable in time.

Yesterday, today and tomorrow are sort of the same.

Sounds good.

But think about this a bit more.Continue Reading

How to Increase Your Fundraiser Proceeds with Peer-to-Peer Fundraising

PeertoPeerFundraising (1)Do you want to increase your fundraising proceeds dramatically, without significantly increasing your resources?

In this post, you’ll learn how to effectively increase your fundraising proceeds through use of online Peer-to-Peer fundraising.

What is Peer-to-Peer Fundraising?

Peer-to-Peer fundraising (P2P fundraising) is the idea of leveraging your cause/organization’s supporters and empowering them to become your best fundraising advocates in order to expand your mission’s reach and grow your donor base and proceeds. It’s a multi-tiered approach, where donors are asked to raise money in addition to donating.Continue Reading

Successful Storytelling: 5 Foolproof Ways to Raise Money

Draw your audience in by capturing their imagination with a compelling tale!

Draw your audience in by capturing their imagination with a compelling tale!

 

Content is the heart of your successful fundraising strategy.

If you don’t sell it, you won’t connect with your audience. And if you don’t do that, you haven’t got a snowball’s chance in you know where to persuade folks to give to you to further your mission.

This is where learning to become a master storyteller comes in. I know you’ve heard this before. Storytelling is the meme du jour. But that doesn’t mean you shouldn’t pay real attention.

We’re in a content marketing zeitgeist.

Continue Reading

Integrate Fundraising and Content Marketing for Nonprofit Survival

Integrate Fundraising and Content MarketingYour year-long “Dive the Five” virtual course continues!

I’ve selected five major themes – fundamental nonprofit fundraising strategies — to discuss with you this year in depth. Strategies that are so important to your success in 2016 – and beyond – that I want to be certain (1) you’ve got them on your priority list, (2) will begin to dedicate some serious resources towards them, and (3) will commit to practice them regularly, until they become almost second nature.

If you learn to “Dive the Five” you’ll be able to raise money for anyone, any place, any time. And I’ll be your Guide.

Some of these skills will seem familiar, but the way you employ them may need to be tweaked in order for you to survive and thrive in our digitally-revolutionized society. Other skills may be things you’ve thought about, or dabbled in, but haven’t really committed to with serious intent and dedicated resources.Continue Reading